Our Values

1. Customer Aussie Cleaning Service

At Aussie Cleaning Service , nothing is out of scope we tackle everything from routine domestic and commercial cleaning to new building and renovation clean-ups. Office areas, kitchen spaces, toilets, showers, garages, driveways, footpaths etc we do the lot. If you have something you think may be a little bit out of the ordinary, we can very likely help. Please give us a call.

2. Quality

We take great pride in the quality of our work, and hold service excellence and customer satisfaction as our primary guiding principles. Our cleaning products and processes are compliant with the relevant Australian Standards, and our staff experienced and thorough.

3. Reliability

Aussie Duo has a proud history of delivering on time every time. What’s our secret? We simply listen, understand and document your requirements, and then work hard to guarantee we deliver on every detail. The Aussie Duo brand is well respected and growing, because we deliver on our promises – and we don’t make promises we can’t keep.

4. Our People

Our dedicated, energetic cleaning staff are trained in their responsibilities and have a wide industry experience. For reasons of efficiency and cost effectiveness we generally work in teams. As a minimum we will have at least two staff assigned to your facility.

5. Safety and Security

Our staff are well versed in general safety and security measures. Nevertheless, if required we will happily subject our assigned staff to any specific security or safety inductions you deem essential to servicing your facility. Furthermore, for your security and our safety Aussie Duo staff members will never work alone even on the smallest jobs there will always be at least two of our staff working on your site.

6. Availability

We work flexible times, typically after normal commercial business hours, and willingly work the necessary days and times to accommodate your schedule and circumstance. We are also available during normal working hours if preferred and have found that this suits many renters, home owners and investment property owners in particular.

7. Commitment

We pride ourselves on having the highest level of commitment to our clients. Customer satisfaction is our utmost priority and something to which our proud track record and client testimonials will attest. Our prices are competitive and negotiable and our work ready teams, will be available to go whenever you need us.

8. Efficiency

At Aussie Duo, we are continually looking for opportunities to improve our performance and pass on cost savings to our customers. To this end, we welcome feedback and suggestions from our customers. Please feel free to inform us if you think anything is not right, or if you see any way in which we might improve our service to you.

9. Environment

All of the cleaning products used and the methods employed by Aussie Duo are environmentally friendly. You may therefore rest assured that the cleaning services provided by our Company will be safe for both your home or commercial institution and the environment.

10. Integrity

Instinct and conscience provide the guiding light for all of Aussie Duo’s business activity. We believe that if something does not feel right, it probably isn’t. Our integrity is our ethical and moral compass, keeping us true even when no one may be looking.