A burst pipe, washing machine leak or overflowing sink can soak a carpet fast. Call us on 02 5501 3316 and we will tell you how soon we can attend. We extract the water with our truck-mounted machine and clean the affected carpet. We are open Monday to Saturday, 7am to 7pm, and cover Canberra and Queanbeyan.
Water left in carpet can cause lasting damage. CHOICE warns that over-wet carpet can lead to mould, a musty smell and brown water stains. The sooner the water is taken out, the better the chance of saving the carpet.
What to expect from us
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Family owned since 2013
We have cleaned carpets in Canberra and Queanbeyan since 2013.
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IICRC-certified lead technician
Our lead technician, Mark, holds IICRC certification in carpet cleaning (CRT) and water damage restoration (WRT).
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Fully insured
your home and property are protected.
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Police checked
trusted people in your home or workplace.
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Truck-mounted machine
We extract the water with a truck-mounted hot water extraction machine.
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Clear aftercare advice
Keep children and pets off the carpet until it is dry. We tell you what to expect before we leave.
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Same-day satisfaction guarantee
Before we leave, we check the work with you. If anything isn't right, we re-clean it on the same day.
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Local Canberra and Queanbeyan team
Call us and we will tell you how soon we can attend.
Stop the water at its source if it is safe to do so. Lift small items off the wet carpet. Then call us on 02 5501 3316 and we will tell you how soon we can attend.
As soon as you can. The longer a carpet stays wet, the greater the chance of smells, mould and damage to the underlay. Call us and we will tell you how soon we can attend.
Yes. Mould can grow in carpet and underlay that stay damp, often where you cannot see it. Getting the water out quickly lowers the risk. If you can already see or smell mould, tell us when you call.
Sometimes. It depends on our bookings that day, so we do not promise it. Call 02 5501 3316 as early as you can. We are open Monday to Saturday, 7am to 7pm.
Keep children and pets off the carpet until it is dry. If you want to know which products we use, ask us before the job and we will tell you.
We treat pet urine marks and odour with an enzyme treatment, then clean the carpet. Some old or set-in stains and smells may not come out fully.
No. We clean carpets. Pest control is a separate licensed trade, so you will need a licensed pest controller for that.
After a leak or flood, drying usually takes 24 to 72 hours, and we monitor it during that time. It depends on how wet the carpet is, the weather and the airflow in the room.
Yes. We clean carpet in offices and other commercial sites in Canberra and Queanbeyan, after hours or during the day.
It depends on the size of the wet area and how much water is in the carpet. We give you a quote before we start, and quotes are free.
Steam cleaning, also called hot water extraction, is a deep clean for carpet. Wet carpet work comes first after a leak: we extract the water, then clean the carpet.
Sometimes. It depends on how long the carpet has been wet, where the water came from and the state of the underlay. Carpet soaked by sewage or outside flood water is a different job, and we will tell you if you need a specialist restoration company.
No. Our machine extracts water from the carpet, but we do not lift carpet or dry the underlay and subfloor. If the underlay is soaked, we will tell you, and you may need a specialist restoration company. If the room needs them, we can also supply air movers or dehumidifiers.
Canberra and Queanbeyan, including Googong. We do not offer this service in Sydney.
Have a question not listed here?
Talk directly to Mark, lead technician — no call centre, no script.
Fully insured, police-checked technicians. Transparent pricing. Backed by our same-day satisfaction guarantee: before we leave, we check the work with you. If anything isn't right, we re-clean it on the same day.
